Admin

Parent/Community Concerns or Complaints

 

S.T.E.P.S

Steps to Eliminate Problem Situations

 

Refers to Montgomery Independent School District’s approach to resolving situations which occasionally cause parents, teachers, and students concern.

Resolving those situations quickly and to the satisfaction of all parties is beneficial to the children and the educational program.

The steps 1-4 shown below are the quickest and best methods for reaching satisfactory solutions. Please use them should you ever encounter a situation in Montgomery I.S.D. which is a concern to you.

 

  1. CONTACT THE APPROPRIATE STAFF MEMBER – The most direct route to resolving a concern is to confer directly with the person involved, whether it is a teacher, coach, or bus driver, etc. Over 95% of the concerns are resolved at this level.

  2. CONTACT THE PRINCIPAL – A professional educator is in charge of each campus and is responsible for concerns that may arise from the school’s operation. Explanations of policies and procedures, various clarifications and all types of campus information are available from the principal.

  3. CONTACT THE APPROPRIATE DISTRICT ADMINISTRATOR – This may be the Director of Athletics, Child Nutrition, Human Resources, Transportation, or Special Education; Executive Director of Curriculum; Assistant Superintendent for Administrative Services; or the Superintendent. This step should be taken only when steps one and two have not resolved the concern. Starting with this step will result in you being asked to attempt steps one and two first.

  4. CONTACT THE SCHOOL BOARD – After taking step 1-3 above without resolving a concern, a request in writing for a School Board hearing is step 4. This written request is made through the Superintendent.

 

 

DISTRICT REPRESENTATIVES DESIGNATED TO COORDINATE COMPLIANCE WITH LEGAL REQUIREMENTS CONCERNING:

ADA/Section 504 of the Rehabilitation Act

For concerns regarding discrimination on the basis of disability contact:
Executive Director of Specialized Learning
Cortney Clover
936-276-2460
[email protected]

504/Dyslexia Services Coordinator
Alayna Siemonsma
936-276-2460
[email protected]

MISD District Office
20774 Eva Street
Montgomery, TX 77356

Dyslexia

For concerns regarding dyslexia contact:
504/Dyslexia Services Coordinator
Alayna Siemonsma
936-276-2460
[email protected]

MISD District Office
20774 Eva Street
Montgomery, TX 77356

Title I, Parent Involvement Coordinator, Liason for Homeless Children/Youth

For concerns regarding Title I, Parent Involvement, or Homeless contact:
Assistant Superintendent of Student Services and Innovation
Amy Busby
936-276-2000
[email protected]

Director of Community Services
Courtney Dyer
936-276-2160
courtney[email protected]

MISD District Office
20774 Eva Street
Montgomery, TX 77356

Title IX of the Education Amendments of 1972

For concerns regarding discrimination on the basis of sex, including sexual harassment or gender-based harassment contact:
Executive Director of Human Capital
Denise Miner
936-276-2000
[email protected]

MISD District Office
20774 Eva Street
Montgomery, TX 77356

After following the steps outlined above, if your concern or complaint has not been resolved, complete the appropriate formal grievance document below.

Parent/Student Grievance Level 1(opens PDF document)

Community/Public Grievance Level 1

 

 

District Phone Numbers

Athletic Director 936-276-2400
Business & Finance
936-276-2000
Child Nutrition (Meals)  936-276-2000 
Curriculum & Instruction
936-276-2140
Human Resources
936-276-2000
Maintenance/Custodial 936-276-2360 
Keenan Elementary 936-276-5500
Lincoln Elementary 936-276-5600
Lone Star Elementary 936-276-4500 
Madeley Ranch Elementary 936-276-4600 
Montgomery Elementary
936-276-3600 
Stewart Creek Elementary
936-276-3500 
Montgomery Jr. High
936-276-3300 
Oak Hills Jr. High
936-276-4300 
Lake Creek High School 936-276-4000 
Montgomery High School 936-276-3000 
Special Education 936-276-2460 
Superintendent 936-276-2000
Transportation
936-276-2300 
Technology 936-276-2500 

MONTGOMERY INDEPENDENT SCHOOL DISTRICT does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all.

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